How 7-Eleven saved their stores 40,000 hours per week in recruiting tasks with conversational AI.

With a slow hiring process, candidates were quickly finding jobs elsewhere, 7-Eleven needed to alleviate our hiring manager's workload and keep locations staffed with qualified talent.

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Rita, 7-Eleven's conversational AI, makes the hiring process fast, engaging, and easy for any candidate. Within the conversational format, Rita takes candidates from the initial application to being hired in a natural 1:1 interaction, creating moments that convert seamlessly like interview reminders and sharing relevant employer brand content. 

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Almost immediately 7-Eleven began to see the results of introducing conversational software into their hiring process — the results were fast. Across both brands, the average time-to-hire dropped from over 10 days in most cases down to under 5 days, despite being able to drastically reduce the administrative workload for hiring managers. 

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