How U.S. Xpress combats a labor shortage with recruitment automation.

The American Trucking Association recently reported that there were 60,000 fewer drivers than open opportunities. U.S. Xpress sought a way to combat that shortage with modernized recruiting methods.

U.S. Xpress introduced Nick, their conversational AI assistant, to capture candidate information and guide them through the application process, resulting in a simplified experience for candidates and recruiters.

• Nick has turned a previously clunky candidate experience into one with nearly unanimous satisfaction.
• U.S. Xpress’ recruiters are now able to focus on higher-value tasks like actually connecting with candidates.