4 min read

How Pacific Seafood reduced drop-off with AI chat and text to apply features.

This is the story of how Pacific Seafood leveraged Conversational Events to increase applicant activity by 300% and tackle their long-standing seasonal hiring challenges.

Industry

Manufacturing

Regions

United States

Company Size

3,000

Integrations

Paradox Products Used

Conversational CX

Conversational Capture

Conversational Events

Conversational Scheduling

Challenge

As a manufacturing company of 45 locations and 3000+ employees, Pacific Seafood was operating a single recruiter. Paired with a limited tech stack, the organization was struggling to keep up on hiring goals and staying ahead of administrative work.

Solution

While visiting a Great Wolf Lodge Pacific Seafood's Director of TA, Cameron Pickett, came across a conversational AI hiring assistant on their website. Lightbulbs went off. Cameron pushed the organization to implement their very own conversational AI to provide much needed hiring support.

Results

Pacific Seafood reduced applicant drop-off with the chat and the text to apply features and saw:

Significant time savings by reducing the amount of basic questions that recruiters needed to manually answer.
Candidates moved along in the hiring process swiftly with the help of conversational AI.