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Making 300+ Wendy’s restaurants’ hiring experience simpler.

Meritage Hospitality Group helped Wendy's hire better and faster, simply by being simple.
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Candidates were previously going through a long, complicated application process. The result was a bad experience that dragged on, leading to many candidates dropping off entirely and searching for new opportunities.

Meritage distilled the candidate experience down to only the essentials, made it mobile-first to meet talent where they are, and utilized a conversational AI assistant named Olivia across 340 Wendy’s franchise locations.

  • Meritage generated more than 148,000 applications and achieved an average time of application to offer of 3.82 days.
  • Olivia saves general managers 2+ hours of administrative work per week by automating initial screening, interview scheduling, and candidate reminders.

91%

of candidates complete the chat application via Olivia

2 day

average time to interview.

Read the full case study below.
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Every great hire starts with a conversation.

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