For a brand making 200,000 hires across 180 countries for over 30+ brands, Marriott recognized that their hiring experience wasn't quite living up to the 5-star experience that guests realized. The process was slow, clunky, and expensive — leading to millions spent on job advertisements only to leave hiring managers with a large share of the workload.

With conversational AI, Marriott's hiring managers can rely on hiring automation to ensure that candidates are being met quickly with communication and automatically scheduled for an interview if they meet the initial requirements.

Now with a conversational career site that converts candidates and interview scheduling that brings quality candidates to their hiring managers, Marriott is seeing organic conversion increase leading to a decrease in spend on job advertisements.